MacOS supports a handful of common file systems - HFS+, FAT32, and exFAT, with read-only support for NTFS.I don’t know why & how my passport ultra is only read on my Mac pro, so I wanna know how to deal with that. Thanks for any kind help TonyPh12345 February 15, 2016, 1:39pmMac OS X can read from NTFS drives, but it can’t write to them unless you use one of the below tricks. We highly recommend paying for a third-party NTFS driver if you need to do this as the other solutions don’t work as well and are more work to set up.Alternatively you should consider using exFAT as drive Format. UsingExFAT has the advantage of compatibility on almost all Platforms.Since I can't put my thoughts in a comment (not enough rep. Yet) here is what you can check.Osx behaves strangely with external drives which aren't formatted in Mac OS Format.Follow steps here to check the state of your WD external hard drive in Disk Management:Step 1. Press Windows + R keys, type diskmgmt.msc in the Run box, and click "OK".Step 2. In Disk Management, locate and check the state of your WD external hard drive. Check The State of WD External Hard Disk in Disk ManagementConnect the WD external hard drive to your computer via the USB cable. WD External Disk Not Recognized Hard Drive Not Showing Up SSD Not ShowingSo how to fix these errors and make your WD Passport Ultra external hard drive show up on PC again? Follow through the tutorials below to get rid of this issue immediately.
After this, restart your PC and check if you can visit the WD external hard drive in Windows File Explorer. Click "Add", set a new drive letter to assign to the WD external drive, and click "OK".If the WD drive has already been assigned with a letter, click "Change" to choose another letter for it. Right-click on WD drive which fails to show up and choose "Change Drive Letter and Paths.".Step 3. Press Win + R keys, type diskmgmt.msc in the Run dialog, click "OK" to open Disk Management.Step 2. Don't worry.You can change or add a new drive letter so to make WD passport detectable and accessible again in Windows PC:Step 1. Add New Drive Letter to Make WD Passport External Hard Drive Showing UpApplies to: Fix WD passport external hard drive not showing up due to the drive letter confliction.If your WD displays as "New Volume" with no drive letter in Disk Management, it won't show up in File Explorer. Plug WD My Passport Halfway-in-USBThis method is more like a temporary solution. If your files were missing, move to Part 3 and apply reliable data recovery software to bring back all your WD external hard drive data.Fix 3. As long as your Disk Management can detect it, you can apply this tool to fix the corrupted file system and bad sectors on WD hard drive.Follow to see how to fix corrupted system files and bad sectors on WD device:After this, you can check the drive. Your computer may not even able to detect it from File Explorer.EaseUS partition manager software with its Check File System feature can help. Wait for the WD hard drive to show up in File Explorer.Step 3. Plug the USB cable halfway through any one of your computer's USB ports.Step 2. Here's how to do it.Step 1. The problem is with the USB cable.Step 2. Switch a USB port/cable and replug it to your computer.If the drive can be read via new a USB cable or on a new PC, then the drive is working fine. Try a Different USB Cable/Port or PCWhen your WD hard drive neither shows up in File Explorer nor Disk Management, you can try to change the USB cable, try another USB port, or a new PC to see if the drive can be read or not.Step 1. My Passport Is Read Only Update Its DriverConnect the problematic WD external hard drive to your PC.Step 2. Download and Install WD Device Driver:Step 1. So the best way is to update its driver via the following three paths:#1. Update WD External Device Driver & Reinstall BUS ControllersWhen the WD Passport drive is not working, it might be caused by the outdated device drivers. If the WD passport is not detected either on your current or the new PC, replace the WD drive with a new one.Fix 5. If the WD Passport drive shows up, it is the damaged USB hub that stops WD from showing up. Right-click the top Value and click "Copy".Step 7. Go to the Details tab, set Property to "Hardware Ids".Step 6. Right-click on Unknown or not working WD external hard drive, select "Properties".Step 5. Find and expand Disk Drivers, Portable Devices, Universal Serial USB Controllers, or Other devices.See if the WD external hard drive is shown as an "Unknown" device.Step 4. Select "Search automatically for updated driver software", wait for the process to complete.When the Universal USB Bus Controllers are outdated, it may also stop your WD passport from being detected or showing up. Expand Device Manager and right-click the WD My Passport Ultra drive.Step 4. Update WD Device Driver from Device Manager:Step 1. Right-click on the Windows icon and select "Device Manager".Step 2. And everything shall work fine with your WD My Passport Ultra drive.#2. Free trial virus protection for macWithin the Warranty: Send WD external disk back to its manufacturerPart 3. Get Data Off WD External Disk and Format It to Work AgainIf your WD hard drive shows up and you can access the disk again. Beyond the Warranty: Send WD external disk for repair in a local repair center Send "Unknown" & Not Detected WD External Hard Disk for RepairIf your WD external hard drive displays as "Unknown" in disk management, the last thing you can try is to send the disk for repair. Restart the computer and Windows will automatically reinstall the USB controllers of your WD drive.After this, you shall be able to visit and access saved data on your WD Passport Ultra drive normally by then. Notice: If the WD external hard drive is still not showing up in both File Explorer and Disk Management after trying all these solutions, send your drive for repair as shown in Fix 3. Expand Universal Serial Bus controllers, right-click on USB controllers of the WD drive, and select "Uninstall device".Repeat to uninstall each USB controller one by one.Step 3. Right-click on the Windows icon and select "Device Manager".Step 2. ![]() If you need more space, delete some useless files on it to free up space.3. You'll get a satisfying answer:If you are having a similar issue that WD My Passport external or internal hard drive not showing up on Mac, you can try the following tips as listed here for help: (Some are similar as shown on this page)For a new WD Passport: Connect Passport to Windows 10 PC > Open Disk Management and Initialize Disk > Create a New Partition on WD Passport drive.For a used WD Passport: Connect it to Windows 10 > Open it in File Explorer to use it. People Also AskFor further issues related to the WD passport, check the questions and answers below. Take steps to fix your not showing up WD external hard drive and make it work again without losing any data. These fixes also work to resolve the same issue on all brands of external hard drive, internal hard drive, USB, or SD card.Now, it's your turn. Make Your WD External Hard Drive Show Up and Work NowOn this page, we explained why is WD My Passport Ultra external hard drive not showing up on Windows PC and provided 6 practical fixes for you to follow and make the drive show up again.As a beginner, we suggest that you follow the whole guide one by one. External hard drive is doesn't contain a volume The external hard drive is not connected to the PC correctly Here is a list of major reasons: External hard drive contains file system error, bad sectors, or virusFor a resolution, follow to External/Internal Hard Drive Is Not Showing Up in Windows 10/8/7.
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